FAQs

Simply select the product, choose the size, and add it to your cart. Then, proceed to checkout according to the instructions on our website.
Does clotilde.store deliver nationwide?

Estimated delivery time is 7-15 business days (may be longer, depending on destination) from the day the order is shipped. Deliveries will be made Monday to Friday (excluding public holidays). A signature will be required upon delivery.

However, there will be circumstances we cannot foresee such as weather conditions or logistical challenges that may result in minor delays. Please allow additional transit days for delivery. If there is a delay in shipping, we will contact you via email.

Yes, We accept returns or exchanges for any item within 30 days of receiving your package. If 30 days have passed since your purchase, we cannot provide you with a full refund or exchange.

We accept the main form of payment as Paypal.

The costs for standard shipping are $6.99 for all orders.